FAQ’s

How long will it be before I get my shipment?

7 to 10 business days. Actual transit time is based on where you are located.

 

What payment methods do you accept?

We accept Mastercard, VISA, American Express and Discover for online orders.

 

What shipping options are available?

Your Package is shipped either through UPS or USPS. Your package will take 7 to 10 business days to be delivered. Actual transit time is based on where you are located.
Currently, we only ship to the United States.

 

How secure is my online order?

Secure Socket Layer (SSL) encryption is used for every transaction in order to ensure that your order is secure. SSL encrypts the transmissions from our e-commerce servers as well as your computer. SSL encryption works by forming a matched pair with the transmission from your compute transmission and our server, so that only data to and from these sources can be valid.

If you are using Mozilla Firefox or Microsoft Internet Explorer for browsing, your transactions will be fully encrypted and secure when you buy. Both Firefox and Internet Explorer are available as free downloads from the following sites:

 

How quickly should I expect a response to my online order?

You will receive an email confirmation of your order. Most email receipts are received within fifteen minutes. If you do not immediately receive your receipt, please allow up to twenty-four hours for it to be delivered before contacting us. If you have not received your receipt, please also check your SPAM folder, as it may have been automatically stopped and moved into your SPAM or Junk Mail folder instead of being sent to your inbox.